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Aakam
Capability

AI Personalization

The right suggestion, at the moment the decision is made.

The problem

How do you put the right thing in front of the right person at the moment of decision?

A store showing everyone the same thing sells everyone the minimum. Personalization isn't a technical luxury; it's the difference between a catalog that gets browsed and one that gets sold. And the real constraint isn't the model, it's timing: the right suggestion after checkout is worth nothing.

How it takes shape

From principle to a working product

The capability lives today in Ziadah: sixteen widgets across the decision surfaces — home, category, product page, cart, checkout, thank-you — from bought-together to the free-shipping bar and cart triggers. Each suggestion is built from live session context and the store's goal: lift value, lift conversion, or reduce abandonment.

The product organises along five axes — pages, activities, presentation, goals, and experience — which is the product's own structure, not a marketing taxonomy. The suggestion's appearance is tuned to the store's identity from the dashboard.

Carried today by

Ziadah

Ziadah reads the customer's in-session context — the page they're on, what they browsed before it, and the goal you set — then shows the most fitting suggestion on the product page, cart, and checkout, in a display style that matches your store's design.

  • Salla· Live now
  • Zid· Live now

The screens a merchant sees

  • The "what it's worth to you" report
  • Zid dashboard — web.ziadah.app
  • Salla dashboard — dashboard.ziadah.app

The technology behind it

Read the technical detail

Direction — not a current offering

Deepening personalization signals as events become complete. This is where this capability meets Data & Measurement: every event that arrives whole is a sharper signal for the next suggestion. There is no shared data layer between the two products today — we say so because a direction is not an arrival.